Effective Date: July 18, 2026
Welcome to the official Terms of Service of DEPORTES MORALES S.A. de C.V., the operator of our e-commerce platform [www.deportesmorales.com]. As a team of fitness enthusiasts and engineers with over 6 years of experience crafting premium home fitness gear, we were born from a simple idea—making professional, space-saving workout tools accessible to every household, and have grown into a trusted supplier serving users across 20+ countries. These Terms of Service set forth the legally binding rules and agreements that govern your access to, browsing of, and purchase of products on our website. By visiting [www.deportesmorales.com], creating a user account, placing an order, or interacting with our platform in any capacity, you acknowledge that you are of legal age to enter into a binding contract under the laws of your jurisdiction, and that you have fully read, understood, and agreed to comply with every provision outlined in these terms. If you do not agree to any part of these Terms of Service, you may not access or use our website for any purpose.
1. Platform Eligibility and User Account Registration
To create an account on our platform and unlock exclusive features including order tracking, wishlist saving, member-only discounts, and customized product recommendations, you are required to provide accurate, complete, and up-to-date personal information during the registration process, including your full legal name, valid email address, secure unique password, and a working contact phone number. You are solely responsible for maintaining the confidentiality of your account login credentials, and all activities, actions, and orders that are executed under your account will be legally recognized as actions taken by you.
You must immediately notify our support team via our official contact email mmistyq@deportesmorales.com if you discover any unauthorized access to your account, credential leakage, or suspicious account activities. We hold the sole right to suspend, restrict, or permanently terminate your user account at any time without prior notice if we determine that you have violated these Terms of Service, provided false or misleading registration information, or engaged in activities that harm the interests of our platform or other users. We are not liable for any loss or damage incurred by you as a result of your failure to safeguard your own account login information.
Users under the age of 18 are only permitted to use our platform and make purchases under the supervision and explicit consent of a parent or legal guardian, who will take full legal responsibility for all actions conducted by the minor on our website.
2. Product Information, Pricing, and Inventory Accuracy
All products displayed on [www.deportesmorales.com] are our hot new workout tools and top-rated mini fitness gear picks that follow our core design philosophy of “Compact Power, Full Pump”, making home training easy and fun for users of all fitness levels from total beginners to professional fitness enthusiasts. We make every reasonable effort to ensure that the product descriptions, images, performance parameters, usage guides, and demo videos published on our website are accurate, but we do not guarantee that all content is 100% error-free, as minor cosmetic differences between the product photos and the physical product may exist due to different screen display settings, lighting conditions during photography, or continuous iterative optimization of product details.
All prices listed on our website are denominated in Mexican Pesos (MXN) by default, unless explicitly marked otherwise for specific regional sites, and do not include applicable local sales taxes, import duties, customs clearance fees, or international shipping costs that will be clearly calculated and displayed for you on the checkout page before you confirm your order. We reserve the right to adjust product prices, run limited-time promotional campaigns, or modify discount rules at any time without prior notice, but any price adjustment will not affect orders that you have already completed the payment process for.
Inventory information displayed on our website is updated in real time as accurately as possible, but occasional inventory synchronization delays may occur. If the product you ordered is confirmed to be out of stock after your payment is completed, our support team will contact you within 2 business days to offer three optional solutions: wait for the next restock batch of the specific product you ordered, exchange your order for an equivalent-value alternative mini fitness tool of your choice, or process a full store credit that you can use for any future purchases on our platform. We will never unilaterally cancel your paid order without obtaining your explicit written consent in advance.
3. Order Confirmation, Payment, and Transaction Terms
When you complete the checkout process and submit an order on our website, you are placing a formal binding purchase offer to us. We will send you an automated order confirmation email to your registered email address immediately after receiving your order, which only confirms that we have received your order information, and does not represent our formal acceptance of your purchase offer. Our official acceptance of your order is only completed when we send you the pre-shipment notification email confirming that your ordered product has passed our strict quality inspection and has been dispatched to our logistics partner.
All payments processed on our website are handled via PCI DSS compliant third-party payment gateways, which support all mainstream payment methods including credit cards, debit cards, region-specific local payment methods, and official digital wallets. You confirm that you are the legal authorized holder of the payment method you use to complete the transaction, and all payment information you submit is accurate and valid. We will not store your full sensitive payment card information on our own servers at any time, all payment related sensitive data is fully encrypted and processed exclusively by our certified third-party payment service providers.
You are prohibited from using any fraudulent payment methods, stolen payment credentials, or unauthorized payment sources to place orders on our platform. If our system detects any suspicious fraudulent transaction activity, we reserve the right to immediately freeze your pending order, cancel the transaction, and notify the relevant financial institutions and law enforcement authorities if necessary, to prevent financial losses for all parties involved.
4. User Conduct and Prohibited Activities
When you access and use our [www.deportesmorales.com] platform, you agree that you will not engage in any of the following prohibited activities, and any violation will constitute a material breach of these Terms of Service:
- You will not reproduce, copy, distribute, resell, or commercially exploit any part of our website content, product designs, brand trademarks, original workout tutorial content, or copyrighted materials without obtaining our explicit written prior authorization. All intellectual property rights including trademarks, patents, copyrights, and trade secrets related to our DEPORTES MORALES brand and all our mini fitness tool products remain the exclusive property of DEPORTES MORALES S.A. de C.V..
- You will not upload, transmit, or spread any malicious code, virus, spyware, or harmful program that may damage, disrupt, or compromise the normal operation of our website server, platform system, or the device security of other users visiting our website. You are strictly prohibited from using any automated crawler, scraper, bot program, or unauthorized access tool to extract large amounts of data from our platform, conduct distributed denial-of-service attacks, or attempt to bypass our website security protection systems.
- You will not use our platform to post or spread any illegal, harmful, defamatory, obscene, threatening, or infringing content that violates the legitimate rights and interests of third parties, or conduct any fraudulent, deceptive, or illegal transaction activities. You may not impersonate any other person, entity, or employee of DEPORTES MORALES to mislead other users or obtain unauthorized benefits.
- You will not abuse our customer support services by submitting a large number of repetitive unfounded complaints, making excessive unreasonable demands to our support team, or interfering with the normal operation of our after-sales service system. You are also prohibited from filing false malicious dispute claims with payment providers to apply for unauthorized chargebacks for orders that have been normally delivered and used by you.
- You will not use our mini fitness tools for any commercial public training operation, improper for-profit activities, or use our products in violation of local safety regulations, beyond the intended home personal fitness training usage scenarios described in our official product manuals.
5. Shipping, Returns, and Limitation of Liability
All terms related to order processing timelines, regional delivery windows, shipping fee calculation rules, order tracking mechanisms, and resolution for transit lost or damaged parcels are strictly governed by our separate official Shipping Policy, which is publicly accessible on our website. All rules related to product return eligibility, authorized return process, exchange and store credit arrangements, and our strict no only-refund policy are clearly specified in our official Returns and Refund Policy, which you can review at any time on our platform.
To the maximum extent permitted by applicable local laws, DEPORTES MORALES S.A. de C.V. shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, loss of business opportunities, interruption of business operations, or personal injury caused by improper non-compliant usage of our fitness tools against the instructions. Our total aggregate maximum liability to you for any and all types of claims related to your order will never exceed the total actual amount you paid to us for the specific corresponding order that gives rise to the claim.
We provide a 12-month official manufacturer warranty for all our mini fitness gear products, which covers all manufacturing quality defects that occur under normal proper home usage conditions. This warranty does not cover damage caused by human error, unauthorized modification, misuse, accidental drop, or improper storage of the product. The warranty service process is fully outlined in the product user manual included with every parcel you receive.
6. Platform Modifications, Termination of Service, and Dispute Resolution
We reserve the right to modify, update, or adjust these Terms of Service at any time according to business operation changes, new regulatory requirements, or new feature launches on our website. When we make material modifications to these terms, we will post a prominent notification on the homepage of [www.deportesmorales.com] for at least 10 days before the new revised terms go into effect, and update the effective date at the top of this page. Your continued access to and use of our platform after the effective date of the updated terms will be considered as your full acceptance of the modified Terms of Service.
We also reserve the right to temporarily suspend or permanently shut down all or part of the website service at any time, with or without prior notice, for reasons including but not limited to system maintenance, security upgrades, or unforeseen operational emergencies. We will not be liable for any loss incurred by you as a result of temporary service interruption or permanent website closure, as long as we have taken reasonable measures to minimize the impact to our users.
Any dispute, controversy, or claim arising out of or related to these Terms of Service, your use of our website, or your purchased orders will first be resolved through friendly negotiations between both parties. If the dispute cannot be resolved through amicable negotiation within 30 days, the dispute will be exclusively submitted to the jurisdiction of the courts located in Iztapalapa, Ciudad de México, México, and will be governed by the applicable laws of the United Mexican States, without regard to its conflict of law rules.
7. Contact Information
If you have any questions, concerns, or inquiries about any provisions outlined in these Terms of Service, you may contact our legal and customer support team through the following official channels:
- Official Contact Email: mmistyq@deportesmorales.com
- Physical Mailing Address: Calzada Ermita Iztapalapa No. 1378, Barrio San Pablo, Iztapalapa, Ciudad de México, México
- Official Contact Phone Number: +52 55 5646 6953
At DEPORTES MORALES, we are dedicated to providing every fitness enthusiast around the world with not only high quality compact home workout tools that fit every household, but also a transparent, fair, and trusted e-commerce shopping experience, to help you easily build a consistent and fun home training routine that fits your lifestyle.